FAQ | Outstanding Foods

Your wish is our command. Snag individual flavors at the top of this page!

There’s a good chance we’re working on it! Keep your eyes peeled on our https://outstandingfoods.com/pages/store-locator for updates. Can’t control the cravings? Your favorite Outstanding Foods are just a shipment away. Ready, set, head to on our product pages!

Real talk: We’d love to send everyone a free sample, but try as we might, we can’t give away millions. The next best thing? A Happiness Guarantee. If you’re not completely satisfied, we’ll find a way to make it right. We’re talking replacements, coupon codes, or full refunds. So, give our Outstanding Foods a shot! You've got nothing to lose - and an Addictively Delicious snack experience to gain.

Mistakes happen. If you placed an order for the wrong flavor or amount of snacks, you may edit or cancel your order by emailing support@outstandingfoods.com. Act fast: You’ll need to catch our super-speedy team before your order ships. If you’ve received a shipping confirmation email, we won’t be able to change or cancel your order. For food safety reasons, we aren’t able to accept exchanges or returns once snacks leave our warehouse. They’re yours to munch on - for good.

You bet. Once you’ve reviewed your cart and are all set to check out, just click on the PayPal button. Easy-peasy.

We typically ship orders the day after they’re placed. (After all, we hate to leave a craving waiting.) Your Addictively Delicious and Highly Nutritious order will usually arrive 3-7 business days later. Cue the anticipation.

Hm! You should receive an email confirmation within 30 minutes of placing your order. Make sure to check your Spam folder. If you haven’t received the confirmation email after 24 hours, give us a shout at hello@outstandingfoods.com.

You’ll get a tracking number emailed to you within 3 business days of placing your order. Oh, happy day.

Our Outstanding snacks are currently made in the USA and only shipping within the domestic U.S. & U.S. territories at the moment. We're very sorry to our international fans and will update you when we offer wider distribution with reasonable shipping costs.

All products have an expiration listed on the back of the bag and are good for you to enjoy until that date!

Our super squad of innovators and graphic artists worked hard to give our Outstanding bags a brand-new look. Our makeover is almost complete, but we didn’t want to waste a single package. For a limited time, packaging may vary - but flavors sure won’t.

Our co-founder, Chef Dave Anderson, is basically a genius. That’s how. He managed to pack all the flavor of traditional cheese balls into one gut-friendly, dairy-free package. Seriously - if you didn’t know better, you’d think these came from cows. (Spoiler alert: They didn’t.)

No bacon from pigs! Even bacon lovers would be fooled. You’ll get all of the flavor - and none of the Wilbur.

Peas, thank you! We use plant-based pea protein to give every snack plenty of power.

None of our Outstanding Foods products contain any major food allergens as ingredients (including milk, eggs, fish, shellfish, tree nuts, wheat and soy). While we take steps to minimize risk, please be advised that cross contamination may occur as our products are made in a facility that may also process the above allergen ingredients.

We’re rolling out to retailers across the country! In the meantime, grab all the snacks you want at the top of this page. When you order online, every bag is backed up with a Happiness Guarantee. Plus, you can even subscribe and save, so you never go a day without your fave Outstanding Foods.

Size matters. That’s why we have two editions of Cheese Balls. Choose between our 3 oz bags (3 servings per bag) and our snack size 1.25 oz bags (1 serving per bag) at the top of this page!

We recommend storing your cheese balls in a cool, dry place, like your pantry. (Or under your bed, if you’re not into sharing with pesky roommates).

We bet you’ve never seen ingredients so Outstanding. You can find a complete list of ingredients and every juicy nutritional fact at the top of this page!

That’s where our co-founder and resident culinary genius Chef Dave comes in. He’s known around the world for his Addictively Delicious, Highly Nutritious creations. In fact, he’s even snuck a few superfoods into your cheese balls, like spinach, sweet potatoes, kale, and broccoli. Seriously - you won’t even know they’re in there! What can we say? Dave’s a plant-based wiz.

OUTSTANDING FAQs

CAN I BUY JUST ONE FLAVOR INSTEAD OF THE VARIETY PACK?

WHY AREN’T THESE ON SHELVES IN MY NEIGHBORHOOD YET!?

CAN I TRY A FREE SAMPLE?

CAN I EDIT, CANCEL OR RETURN MY ONLINE ORDER?

CAN I USE PAYPAL?

HOW LONG WILL IT TAKE FOR MY PRODUCT TO BE DELIVERED?

I DIDN’T GET MY ORDER CONFIRMATION

WHEN SHOULD I RECEIVE MY TRACKING INFORMATION?

WHERE IN THE WORLD DO YOU SHIP OUTSTANDING SNACKS TO?

WHAT IS THE SHELF LIFE OF OUTSTANDING FOODS PRODUCTS?

WHY DID I RECEIVE DIFFERENT PACKAGING TO THE WEBSITE?